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JOIN OUR TEAM

Service Advisor

 What Are We Looking for In a Service Advisor?

As a Service Advisor, you will own our customer’s experience in our service center. You are the first point of contact with our customers. From greeting vehicle owners on the driveline to explaining the repair process, our Service Advisor is a true professional who enjoys helping others.

Requirements

  • A proven track record of success as an automotive service advisor.

  • Experience dealing with complex level repairs and warranty repairs.

  • 5 years of experience as an automotive service advisor is preferred.

  • An in-depth technical understanding of vehicle repairs & maintenance / ability to communicate with both technicians and customers about repairs.

  • Previous experience working with warranty repairs and third-party warranty companies.

  • Experience working in a franchised dealership is preferred.

  • Experience with CDK is a plus but not required.

Why Choose Us?

Concerned with the commute? We are committed to building a team comprised of the best in our industry which is why we also offer Relocation Assistance packages.

Strong Competitive Compensation packages including both salary and commission plan options, employee discounts (vehicle purchases, service & parts), annual “pays to stay” retention bonus structures & more.

Work/Life balance including a Five-Day Workweek (our showroom is open during the week until 6pm, 5pm on Saturday & closed Sunday), paid sick days, vacation days, paid holidays, an extra day off in the month of your birthday & flexible work hours.

Our Family Focused Workplace Policies mean that we allow our team to bring their children in with them or work remotely when needed. It is a common occurrence to see our littlest team members collaborating with their parents, & even their dogs, in our showroom. We even offer paid maternity/paternity & adoption leave packages.

Great Culture & team atmosphere including regular social events, team building activities, & a lively atmosphere. Our modern office setting includes advanced marketing strategies, innovative software systems, & access to the latest technology both digitally & in hand.

Room for advancement & Growth Opportunities that include on the job training, industry education events. Training programs including sales, management, leadership, lead conversion, product, social media, phone skills & communication.

We are a Customer Centric Dealership with an excellent reputation & a high-level CSI. In our local community, we are known for being involved in our communities, hosting in & out of store events, & supporting organizations throughout the region.

Wellness Programs including a company health insurance contribution, available dental, vision, disability, 401k plan options & an employee kitchen.

JOIN OUR TEAM

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Thank You! Your Information has been sent to ashlee@vwofmarion.com

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